Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your email address when you create an account, and information about your reading activity (favorites, reading progress, Echo balance) to provide our services.

We also collect standard log data (IP address, browser type, pages visited, referring URL, and timestamps) to monitor service health, analyze usage, and prevent abuse.

2. How We Use Your Information

• To provide and maintain the Absolute Mystery reading platform.
• To process your Echo Pack purchases and manage your Echo balance.
• To communicate with you about your account, purchases, and service updates.
• To improve our platform based on usage patterns and feedback.
• To detect, prevent, and address fraud, scraping, and abuse of our platform.

3. Cookies and Tracking Technologies

We use essential cookies required for authentication (keeping you logged in), maintaining your session, and remembering your preferences such as theme and reading settings. These cookies are necessary for the platform to function.

We do not use tracking cookies for advertising purposes. We do not sell your personal data to third parties or use it for targeted advertising. You may disable cookies in your browser settings, but some features may not work correctly.

4. Third-Party Services

PayPal. Payment processing for Echo Pack purchases is handled by PayPal. When you make a purchase, you are redirected to PayPal’s secure checkout and subject to PayPal’s Privacy Policy. We do not receive or store your full payment card details or PayPal account credentials.

Our platform may include links to third-party websites (such as Discord), which have their own privacy policies. We are not responsible for the privacy practices of these third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (HTTPS), access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. International Data Transfers

Our servers and data storage are hosted by OVH in the European Union. If you are accessing our platform from outside the EU, your personal information may be transferred to and stored in the EU. By using the platform, you consent to such transfer and processing. We take appropriate safeguards to ensure your data receives an adequate level of protection regardless of where it is processed.

7. Children’s Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 13, please contact us immediately.

8. Data Retention

We retain your account information and reading history for as long as your account is active, or as necessary to fulfill the purposes described in this policy. You may request deletion of your data by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes (such as fraud prevention and record-keeping).

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to certain exceptions.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to the processing of your data in certain circumstances.

If you are a California resident, you have the right to know what personal information we collect and to request deletion of your data under the CCPA. We do not sell your personal information.

To exercise any of these rights, please contact us through the support channels available on our platform. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We will notify users of material changes by posting a notice on our website or via email. Your continued use of the platform after changes take effect constitutes acceptance of the updated policy.

11. Contact

For questions about this privacy policy or to exercise your data rights, please reach out through our support channels or Discord community.